Accessibility

COMPANION CARDS

Companion Card holders are eligible for a complimentary general admission ticket when accompanying a paid ticket holder.

To request a Companion Ticket:

1. Purchase your general admission ticket.
2. Email a copy of your purchased ticket and your Companion Card to info@festivale.com.au.
3. We’ll issue your Companion Ticket (subject to availability). Please note, once tickets are sold out, Companion Tickets can no longer be issued.

Festivale reserves the right to refuse entry if the Companion Card holder is not accompanied by a paid ticket holder.

PARKING

Accessible parking is available in Cameron Street, opposite the entrance to City Park. Parking bays will be designated as accessible parks. Cameron St – Google Maps

For more information on additional accessible parking in and around Launceston’s CBD, head to: www.launceston.tas.gov.au.

ACCESSIBLE TOILETS

These are located on-site, they are all portable accessible toilets with the exception of the permanent toilet blocks near the duck pond. See the site map for additional toilet locations.

INFORMATION BOOTH FOR ASSISTANCE

Our information booth will be staffed all weekend with friendly volunteers to assist with your queriers. You will also be able to get your wristbands here for entry into the viewing platform

ACCESS MAP

Please click here to download our access map for 2026

ACCESS INFORMATION DOCUMENT 

To download a copy of the above information please download here

GUIDE DOGS & ASSISTANCE ANIMALS

Guide dogs and assistance animals are welcome in City Park. Please ensure you pick up after your pet as this is a shared space with lots of people. There are assistance animal drinking bowls available at all drinking fountains.

INSIDE CITY PARK

City Park offers a variety of zones throughout the grounds for performances, activities, and over 70 food and beverage vendors.

The park features asphalt pathways with low edging gutters (approximately 120–150 mm) and ramps available for easier access. Please note that some areas are grass only and may not have designated pathways. As this is a public park, some areas are not even however we work to make as many areas as accessible as possible.

SENSORY SPACE 

At Festivale, we want everyone to feel welcome, safe, and comfortable while enjoying the weekend’s celebrations. We understand that the size of the site, the crowds, and the mix of sounds, lights, and smells can sometimes be overwhelming—especially for those with sensory sensitivities, mental health, or emotional challenges. To help make Festivale an inclusive experience for all, we’ve created a Sensory Space located near the Kids Kingdom area. This , low-level stimulation area offers a low-sensory environment designed for relaxation and reset. The space will feature soft lighting, bean bags, fidgets, colouring pages and pencils, white noise, soft floor mats, and ear muffs to help ease sensory overload and provide a peaceful break from the festival atmosphere.

ACCESSIBLE VIEWING PLATFORM

This platform is solely for festival goers with a disability to watch the performers on stage plus one carer.  Patrons who require access to this platform can obtain a wrist band for entry from the Information booth.  Access to the viewing platform is on a first come first served basis and once maximum capacity is reached, access will be one out on in basis. Regular checks will be conducted to ensure only people with a valid wrist band are accessing this area to ensure the comfort and safety of all. Anyone found to be misusing the viewing platform area or behaving in an unacceptable manner will be asked to vacate the area.